Computer Services & Printing

Citrix Lab Access

Citrix is a technology solution implemented to allow the Ron Joyce Centre MBA students access to course lab applications remotely through a web browser. This technology replaces a physical computer lab.

Citrix will allow students to log into classroom applications through their own laptops anytime and anywhere. For students who do not have their own laptops, loaner laptops available from the Welcome Centre on the first floor are all configured with the Citrix client.

Students must be registered in a course with a Citrix lab application in order to access the Citrix platform. Access to Citrix is granted through the course professor and the DeGroote IT Services Support Team.

Information on how to set-up and access Citrix.

Printing

MBA students at RJC have been set up for printing and photocopying access at the copier behind the Welcome Centre on the first floor.

In addition there is a dedicated printer station at the Concierge Desk at the RJC. Students will simply log into the print station, insert a USB drive containing their documents, print the documents using their Equitrac account, remove their USB drive, and then log out of the print station. It is important that you log out or else it is possible for others to use your printing account.

Students must set up an Equitrac account through McMaster Printsmart and have sufficient funds in their account in order to print. Accounts are linked to your MacID (email alias). To add value to your Equitrac account email printsmart@mcmaster.ca with your name and your student ID, indicating your desire to add value to your Equitrac account.  A maximum of $20 can be added to your Equitrac account.

Please note that you must have sufficient funds on your Equitrac account to print. To add cash value to your Equitrac account, MBA students can email printsmart@mcmaster.ca with their name and student ID indicating the desired amount of money you wish to add.

The laptops that are available for loan at the RJC have been set up to allow students to print to the Equitrac accounts.

The RJC photocopier offers black and white and colour printing and copying as either single or double sided on 8.5″ x 11″ paper.

• Single-sided, B&W $0.10
• Double-sided, B&W (default) $0.09
• Single-sided, colour $0.25
• Double-sided, colour $0.23

Price is based on each impression. Double sided copies cost $0.09 per impression.

For updates or additional information on the Printsmart initiative, please go to the McMaster Printsmart website or email printsmart@mcmaster.ca. For any issues or feedback on printing, please contact dsbhelp@mcmaster.ca.

Laptop borrowing

Twenty laptops are available for student use at the RJC through the Welcome Centre. There is a time limit of 6.5 hours for each laptop rental and the laptops cannot be taken out of the building. There is no cost to borrow a laptop. Students must provide their student card when borrowing a laptop. Individuals who do not follow these terms of use will lose their right to access the laptop service. Students are asked to abide by the above terms in order to allow equal access for all students to the laptop loaner program.

Each term, students will be required to fill out a Laptop Borrowing Agreement which outlines the terms of use for laptops. The forms are available at the Welcome Centre.

The laptops that are available for loan at the RJC have been set up for Equitrac (printing) and Citrix (virtual lab) access.